For information on volunteer opportunities, please visit our Volunteers page at www.RC-HR.com.

The information and forms on this page are for internal use only.

For information on volunteer opportunities, please visit our Volunteers page at www.RC-HR.com.

The information and forms on this page are for internal use only.

Each County department/agency utilizing volunteers should have a designated department volunteer coordinator.  The volunteer coordinator is responsible for certain recordkeeping duties and for ensuring that volunteers have passed a Live Scan background check.  These responsibilities are required under the Salary Ordinance (Ord. No. 440, Sec. 11 Volunteer Workers), Board Resolution 2011-258, and Board Policy C-33 (Background Check Policy), and also for the Volunteer Insurance Program.  Records for each volunteer must be retained for three years after such volunteer has terminated.

Recordkeeping duties include:

1. Maintaining a copy of the Volunteer Application & Personal History Statement* and the Assigment Acknowledgment Form, and forwarding copies of these to Human Resources Talent Management Division (See "Other Recordkeeping" section below.)
2. Submitting Monthly Reports to Human Resources Talent Management Division (See "Monthly Reports" section below.)
3. Maintaining the department Volunteer Roster (See "Volunteer Roster" section below.)
4. Maintaining certain records for the Volunteer Insurance Program (See "Other Record Keeping" section below.)

Other Duties

1. Providing a copy of the Volunteer Insurance Progam brochure to each volunteer upon enrollment.
2. Ensuring that a Live Scan background check has been successfully completed.

*Departments may use their own volunteer application in lieu of the Volunteer Application and Personal History Statement sample form provided here as long as the information collected includes the information requested in the Volunteer Applicationa and Personal History Statement, including a disclosure that a background check will be required.

Volunteer Roster
The department must keep a current and continuing roster upon which volunteers are enrolled. The department volunteer coordinator must submit the roster quarterly (January, April, July, October) to the the Human Resources Talent Management Division at Volunteer@RC-HR.com. The roster may be requested and inspected at any time. The roster must include at least: 

1. Name
2. Address
3. Telephone Number
4. Date of Enrollment
5. Date of Termination of Enrollment  
6. Numbers of Hours Worked Each Month (Provide the month and the total number of hours worked that month.)
7. Drivers License (Number, Class, and Expiration Date) [If volunteer is authorized to drive.]
8. Insurance Policy Information (Name of Company, Policy Number, Expiration Date) [If volunteer is authorized to drive.]

 

Volunteer Roster
The department must keep a current and continuing roster upon which volunteers are enrolled. The department volunteer coordinator must submit the roster quarterly (January, April, July, October) to the the Human Resources Talent Management Division at Volunteer@RC-HR.com. The roster may be requested and inspected at any time. The roster must include at least: 

1. Name
2. Address
3. Telephone Number
4. Date of Enrollment
5. Date of Termination of Enrollment  
6. Numbers of Hours Worked Each Month (Provide the month and the total number of hours worked that month.)
7. Drivers License (Number, Class, and Expiration Date) [If volunteer is authorized to drive.]
8. Insurance Policy Information (Name of Company, Policy Number, Expiration Date) [If volunteer is authorized to drive.]

 

Additional Information for Volunteer Insurance
For the purposes of the Volunteer Insurance Program, the department must maintain a list containing the following information for the purposes of the Volunteer Insurance Program. This list may be requested at any time but it is not submitted regularly to central Human Resources.

1. Dates and Times Volunteered
2. Work Location
3. Work Duties

Volunteer Application and Acknowledgement Form
For the purposes of the Volunteer Insurance Program, the department must maintain copies of the following forms and submit copies of these forms to the Human Resources Talent Management Division at Volunteer@RC-HR.com or Mail Stop #1081.

1. Volunteer Application and Personal History Statement*
2. Assignment Acknowledgment Form

*Departments may use their own volunteer application but it must contain at least the same information collected in the Volunteer Application and Personal History Statement sample form provided here.

Additional Information for Volunteer Insurance
For the purposes of the Volunteer Insurance Program, the department must maintain a list containing the following information for the purposes of the Volunteer Insurance Program. This list may be requested at any time but it is not submitted regularly to central Human Resources.

1. Dates and Times Volunteered
2. Work Location
3. Work Duties

Volunteer Application and Acknowledgement Form
For the purposes of the Volunteer Insurance Program, the department must maintain copies of the following forms and submit copies of these forms to the Human Resources Talent Management Division at Volunteer@RC-HR.com or Mail Stop #1081.

1. Volunteer Application and Personal History Statement*
2. Assignment Acknowledgment Form

*Departments may use their own volunteer application but it must contain at least the same information collected in the Volunteer Application and Personal History Statement sample form provided here.

What if my volunteer is injured on the job?
Volunteers are not employees of the County and therefore are not covered by Workers' Compensation Insurance. The volunteer's personal insurance is the primary means of coverage for an injured person and the County's Libaility Insurance offers additional coverages under our policy. The County of Riverside now offers three kinds of Excess Volunteer Insurance coverage for all County departments who utilize volunteers. Please refer to the Volunteer Insurance Program brochure, visit the program webpage on Workforce Exchange, or contact Risk Management at 951-955-3540 if you have any questions.

 

What if my volunteer is injured on the job?
Volunteers are not employees of the County and therefore are not covered by Workers' Compensation Insurance. The volunteer's personal insurance is the primary means of coverage for an injured person and the County's Libaility Insurance offers additional coverages under our policy. The County of Riverside now offers three kinds of Excess Volunteer Insurance coverage for all County departments who utilize volunteers. Please refer to the Volunteer Insurance Program brochure, visit the program webpage on Workforce Exchange, or contact Risk Management at 951-955-3540 if you have any questions.

 

• Human Resources – Riverside County Regional Medical Center*
  (951) 486-4546
  14375 Nason Street, Suite 101, Moreno Valley, CA 92555
  *This office only provides Live Scan services for RCRMC volunteers, unless the volunteer is required to have a physical at Occupational Health.
   
• Human Resources – Temporary Assignment Program
  (951) 955-9178 (Push 0 to reach the receptionist.)
  1111 Spruce Street, Riverside, CA 92507
   
• Human Resources – Community Health Agency
  (951) 358-6317
  4065 County Circle Drive, Suite 206, Riverside, CA 92503
   
• Human Resources – Temporary Assignment Program
  Workforce Development Center
  (760) 863-2670
  44-199 Monroe Street, Suite B, Indio, CA 92201

Live Scan Fees
Volunteers pay their own Live Scan fees unless the department indicates otherwise.  The department volunteer coordinator or designee must complete a “Department Request for Live Scan Services”  form, and, if the department is paying the Live Scan fees, include an accounting string for billing.  Fees include a $10 rolling fee and $32 for the CA DOJ-level criminal background check.  Certain volunteer assignments may require an additional $19 FBI fee (OES Diaster Volunteers require an FBI check).

Please instruct volunteers to bring a valid unexpired photo identification to their Live Scan appointment.  Volunteers must have either a valid drivers license or DMV issued identification card.  For other acceptable forms of ID, please contact the Live Scan office.

Background Check Results
For the results of the Live Scan background check, please contact your department's Human Resources Services Team.

Returning Volunteers
Volunteers who have been recorderd as inactive/terminated in the department's Volunteer Roster will need to do a new Live Scan if they wish to return as an active volunteer.

Subsequent Arrest Notification
In addition to the initial background check, DOJ will notify Human Resources in the event a volunteer is arrested or convicted of a crime.  This notification is an important part of the Live Scan service.